Sonitrol New England
Pros
- Highly-rated Customer Service
- Verified Audio Intrusion Detection
- Comprehensive Video Surveillance Features
- $15,000 Sonitrol Warranty
Cons
- Only Available in New England
- Lack of Pricing Information
# 1
# 2
AFA
Pros
- Extensive Security
- Professional Maintenance and Installation
Cons
- High Upfront Costs
- Limited Information About Products
- No Warranty
# 3
Wayne Alarm
Pros
- Services Residential & Commercial Buildings
- Quick Response Time
- Good Customer Service
- In-house Professionals
- Customizable Systems
Cons
- Lack of Pricing Information and Other Details Online
- Older Equipment
- Only Available Locally
# 4
Cape Cod Alarm
Pros
- Provide 24/7 service to existing customers
- Monitoring on all of their installations
- Knowledgeable and well-trained staff
Cons
- Some reports of false alarms and police dispatches
- Limited pricing transparency
- App issues causing systems to malfunction
- Slow support response
# 5
ADT Commercial
Pros
- 24/7 Professional Monitoring
- Intrusion Detection for Businesses
- Convenient Commercial Security Solutions
- Large Company
Cons
- Slow Customer Service Response Times
- Long Contract Length
- Expensive Equipment Upgrades
- Many Unhappy Customers on Review Sites
# 6
American Alarm
Pros
- Local Monitoring Station in Arlington, MA
- 40+ years serving Massachusetts, Connecticut, and Rhode Island
- Installs Video Surveillance Systems
Cons
- DMP systems make it hard for customers to switch security providers
- No Free or Discounted Systems
- Poor Customer Reviews
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