Standard Security Systems

Connecticut's largest independent security provider


Overall Score

2 days ago

Standard Security Systems


Rating: 6.6 / 10 (Good)

When it comes to choosing an alarm company, you want to know that you’ve chosen the best. Nothing is more important than the safety and well-being of your home. In this review of Standard Security, we’ll take an in-depth look at this company that’s been serving the people of Connecticut for decades.

Standard Security Systems provides customized home security and automation solutions for its customers in Connecticut. A division of Standard Oil of Connecticut, Inc, the company has a long history in the state.

The company designs and installs Honeywell home security equipment and provides customers with 24/7 professional monitoring.


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How is Standard Security Systems Rated?

Contract & Price
Technology Integration
Overall Rating: 6.6 / 10 (Good)

Standard Security Systems is a traditional security company in terms of how they function and the equipment they sell, as you might expect considering the company was founded by Standard Oil. While certainly not a bad choice for Connecticut homeowners, their outdated way of selling security systems and lack of transparency on their website about their equipment and services makes them hard to recommend. The main selling point seems to be their reliable monitoring service, with multiple redundancy stations and backups in place to make sure you're always safe.

  • 24/7 alarm monitoring services
  • Security systems are customized to your needs
  • Wide range of equipment and integrated technology options
  • $30/month landline monitoring
  • Limited pricing transparency
  • No phone quotes
  • 5-year contracts
  • Reports of poor customer service

HOW DOES Standard Security Systems WORK?

Equipment - 6 / 10

Standard Security offers comprehensive alarm systems including the basics like fire alarm systems, smoke alarms, and carbon monoxide detectors. They also offer more advanced equipment, such as motion detectors, door/window sensors, medical alert buttons, and fire sprinkler and suppression systems.

The equipment is manufactured by Honeywell, meaning that you can generally expect reliable performance, but most of the technology is several years old. Standard Security Systems customers may find that the company doesn’t offer the level of features and integrations that they’d prefer.

A number of innovative extras like doorbell cameras and other camera systems can also be installed to monitor your property as well as access control systems, electronic deadbolts, garage door controls, smart lighting, and thermostats.

24-hour Monitoring. You can monitor your home from anywhere using HD quality video which is sent straight to your smartphone. The video devices connect to your security system so that you receive alerts whenever any odd activity is detected, and you can see what it happening if an alarm goes off

Energy Monitoring. Standard Security offers smarter energy savings by connecting your thermostats and lights to your security system so that you can schedule them to turn on and off. You will also be notified if a gas or water leak is detected.

Access. Customers can lock and unlock their door remotely with lock codes and can set time-limited access codes. You will receive notifications if a door has been left unlocked, and you are able to see who has just unlocked or locked your door. This technology means you can control who enters your property when you’re not there, and you’ll never have to worry about forgetting your keys again.

Installation Professional
Equipment Manufacturer Honeywell
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Security Monitors, Sensors, & Devices

  • Intrusion Protection
  • Door & Window Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Environmental Protection
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Life Safety
  • Panic Button


Monitoring - 8 / 10

Standard Security Systems offers their basic monitoring plan alongside home automation through an app.

Standard Security Systems provide services for both home and businesses. The services they provide include:

  • Security System Installation
  • Security System Repairs
  • Security System Upgrades
  • Customer training on how to use systems
  • Alarm Monitoring

Standard Security Systems’ central station monitoring responds to burglary, fire, environmental and medical signals. Their central stations are Underwriters Laboratories (UL) approved and have backups for electrical, telephone, and recording systems. Additionally, they have six redundancy monitoring stations.

Standard Security Systems’ monitoring service works in the case of non-emergencies, too. For example, if a door or window is opened, you’ll receive alerts on your smartphone via the Total Connect app.

Monitoring Options Professional Monitoring
Monitoring Technology Cellular
Number of Monitoring Centers 5
Professional Monitoring Services 24/7 Professional Monitoring
2-Way Intercom
Fire Department Dispatch
Police Dispatch
Medical Dispatch

How much does Standard Security Systems cost?

Contract & Price - 4 / 10

Because every system is customized to your particular needs, there isn’t very much specific information online about Standard Security System’s pricing. They don’t provide quotes over the phone; a field sales rep must come out to the premises to inspect the property. Standard Security System’s costs of equipment and monthly monitoring aren’t listed on their website.

In a telephone conversation, a sales rep explained that Standard Security Systems monthly monitoring costs $29.95/month for landline monitoring and $35.95 for cellular monitoring.

You can request a consultation or a quote on their website, after which you’ll be scheduled for a time to meet with an on-site sales representative. Security prices depend on the size of the home or business, and the plans are typically sold with a low upfront cost and long contracts.

Standard Security has a $0 special where new customers can get a Lynx touchscreen keypad, 2 door sensors, 1 motion sensor, and 1 key fob on the condition that they sign a monitoring contract.

Monthly Fee (min) $29.95
Monthly Fee (max) Undisclosed
Number of Available Packages Undisclosed
Installation/ Activation Fee Undisclosed
Equipment Starting Cost Undisclosed
Contract Required Yes
Minimum Contract Length 3 years
Cancellation Policy Undisclosed
Warranty Undisclosed


Technology Integration - 4 / 10

Standard Security uses Honeywell equipment, some of which is up-to-date like the SkyBell video doorbell, while others like the Lynx keypad and thermostat are older and limited in terms of features compared to newer models.

The company offers smart home and business solutions to suit the needs of each of their customers. They provide customers with totally remote access from a smartphone, computer, or smartwatch and use a dedicated cellular connection so that there is less chance of it cutting out.

Video alerts. Alerts are sent by text or email whenever system activity is detected.

Geo services. This uses the location of your smartphone and geofences to know when you are approaching or have left the property.

One touch control. Customers can arm and control their entire home remotely with the touch of a button.

Real-time awareness. Customers can see that their kids have arrived home safely from school.

Doorbell camera. Customers can see who is at the door before they open it with a wi-fi enabled camera.

  • Mobile Access & Alerts
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Remote Arm/Disarm
  • Home Automation
  • Lighting Control
  • Thermostat Control
  • Electronic Door Locks
  • Event-triggered Automation
  • Geo-Fencing

Standard Security Systems reputation

Reputation - 7 / 10

Standard Security has served customers in Connecticut for many years and they’ve built up a mostly positive reputation in the state.

Customer reviews are generally positive, with customers quoting the thorough, informative staff, and the fair prices and lack of upselling as good aspects. Negative reviews state that Standard Security’s customer support team was rude or unhelpful. There have also been some complaints about the reliability of the technology including the false alarms that took a long time to get resolved. But generally, Standard does address its customers complaints and concerns well.

Trust Pilot Rating N/A
BBB Rating A+
Yelp Rating 2 out of 5
Google Rating 3.9 out of 5
Facebook Rating N/A
Date Collected 2019-6-26
Year Founded 1913
  • Certifications & Associations
  • Underwriter’s Laboratory (UL)

Standard Security Systems Summary

In Conclusion

If you live in Connecticut and are in need of a security system, they’s definitely a company worth considering. They are independently owned and operated and focus all their attention on fulfilling the needs of customers in the state. Keep in mind that the technology that this is a more traditional company selling older technology.

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