Home Security for Westford, MA
Reliable Alarm is a locally operated security company that serves homeowners and businesses in Westford, Massachusetts, and surrounding areas. With decades of experience in the region, the company focuses on designing, installing, monitoring, and maintaining security and fire alarm systems for residential and commercial properties.
In this review, we look at Reliable Alarm’s equipment, monitoring services, pricing transparency, technology features, and customer reputation to help determine whether this local provider is a good option for anyone searching for an alarm company in Westford, MA.
Reliable Alarm seems to have a lot going for it, but with limited online resources available, customers must call in with limited understanding of the product and have a sales rep come out in person. If they could provide clarity about their products, services, and costs online, they could really show off the capabilities of their CCTV security cameras and systems.
Reliable Alarm provides professionally installed and monitored security systems tailored to homes and businesses in Westford and nearby Massachusetts communities.
Reliable Alarm offers comprehensive alarm systems including the basics like fire alarm systems, smoke alarms, and carbon monoxide detectors. They also offer more advanced equipment, such as motion detectors, door/window sensors, medical alert buttons, and fire systems.
24-hour Monitoring. You can monitor your home from anywhere using HD quality video which is sent straight to your smartphone. The video devices connect to your security system so that you receive alerts whenever any odd activity is detected, and you can see what it happening if an alarm goes off
Energy Monitoring. Reliable Alarm offers smarter energy savings by connecting your thermostats and lights to your security system so that you can schedule them to turn on and off. You will also be notified if a gas or water leak is detected.
Access. Customers can lock and unlock their door remotely with lock codes and can set time-limited access codes. You will receive notifications if a door has been left unlocked, and you are able to see who has just unlocked or locked your door. This technology means you can control who enters your property when you’re not there, and you’ll never have to worry about forgetting your keys again.
| Installation | Professional |
| Equipment Manufacturer | Alarm.com |
| Ability to Reallocate System | |
| Wireless Sensors | |
| Control Panel | |
| Event Triggered Siren/ Alarm |
Reliable Alarm places a strong emphasis on camera systems and video monitoring, which appears to be one of its primary areas of focus compared to other local alarm providers.
Reliable Alarm offers professional monitoring services with mobile alerts, allowing customers to receive notifications for both emergency and non-emergency events.
Reliable Alarm offers their basic monitoring plan alongside home automation through an app.
Reliable Alarm provide services for homes . The services they provide include:
Reliable Alarm monitoring works in the case of non-emergencies too. For example, if a door or window is opened, you should be sent fast and reliable alerts to your smartphone.
| Monitoring Options | Professional Monitoring |
| Monitoring Technology | Cellular Broadband |
| Number of Monitoring Centers | 1 |
| Professional Monitoring Services | 24/7 Professional Monitoring 2-Way Intercom Fire Department Dispatch Police Dispatch Medical Dispatch |
Reliable Alarm does not publish detailed pricing online. Because systems are customized for each property, customers must request a consultation or quote to understand total equipment costs and monthly monitoring fees.
You can request a consultation or a quote on their website. Security prices depend on the size of the home or business, and the plans are typically sold with a low upfront cost and an ongoing monthly service fee.
Reliable also states that they offer some discounts on their IP camera systems.
| Monthly Fee (min) | Undisclosed |
| Monthly Fee (max) | Undisclosed |
| Number of Available Packages | Undisclosed |
| Installation/ Activation Fee | Undisclosed |
| Equipment Starting Cost | Undisclosed |
| Contract Required | Undisclosed |
| Minimum Contract Length | Undisclosed |
| Cancellation Policy | Undisclosed |
| Warranty | Undisclosed |
Reliable Alarm’s core offering appears to be its IP camera systems, which provide real-time monitoring, video alerts, and remote access through a mobile app.
Reliable alarm’s bread and butter seems to be their IP camera systems.
Video alerts. Alerts are sent by text or email whenever system activity is detected.
Real-time awareness. Customers can see what is happening in and around their home with 24/7 recording cameras.
Reliable Alarm has a limited online review presence compared to larger security providers. While available feedback highlights knowledgeable staff and fair pricing, the lack of reviews may make it difficult for new customers to fully assess long-term service quality.
Reliable has served customers in Massachusetts for over 30 years, and one of the main reasons for their continued success is referrals from the loyal families and businesses they provide alarms to.
Customer reviews are generally positive, with customers quoting the thorough, informative staff, and the fair prices and lack of upselling as good aspects.
| Trust Pilot Rating | Undisclosed |
| BBB Rating | Undisclosed |
| Yelp Rating | Undisclosed |
| Google Rating | 4 out of 5 |
| Facebook Rating | Undisclosed |
| Date Collected | Undisclosed |
| Year Founded | Undisclosed |
If you live in Westford, MA and are in need of a camera system, they definitely are a company worth considering. They are locally owned and operated and focus all their attention on fulfilling the needs of their customers in the area. Keep in mind that you will have to make a large investment upfront.
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