Home Security for Barnstable County
Cape Cod Alarm is a locally owned home security company that serves Barnstable County and Southeastern Massachusetts. With more than 35 years of experience, the company specializes in designing, installing, monitoring, and maintaining security and fire alarm systems for both homes and businesses.
In this review, we examine Cape Cod Alarm’s equipment, monitoring services, pricing transparency, technology features, and customer reputation to help local homeowners decide if this regional security provider is the right choice for their property.
Cape Cod Alarm seems to have a lot going for it, but with limited online resources available, customers must call in with limited understanding of the product and have a sales rep explain everything over the phone. If they could provide clarity about their products, services, and costs online, they could really show off the capabilities of Alarm.com technology and strengthen their digital presence.
Cape Cod Alarm provides professionally installed and monitored security systems designed specifically for residential and commercial properties in Southeastern Massachusetts.
Cape Cod Alarm offers comprehensive alarm systems including the basics like fire alarm systems, smoke alarms, and carbon monoxide detectors. They also offer more advanced equipment, such as motion detectors, door/window sensors, medical alert buttons, and fire sprinkler and suppression systems. A number of innovative extras like doorbell cameras and other camera systems can also be installed to monitor your property as well as access control systems
24-hour Monitoring. You can monitor your home from anywhere using HD quality video which is sent straight to your smartphone. The video devices connect to your security system so that you receive alerts whenever any odd activity is detected, and you can see what it happening if an alarm goes off
Energy Monitoring. Cape Cod Alarm offers smarter energy savings by connecting your thermostats and lights to your security system so that you can schedule them to turn on and off. You will also be notified if a gas or water leak is detected.
Access. Customers can lock and unlock their door remotely with lock codes and can set time-limited access codes. You will receive notifications if a door has been left unlocked, and you are able to see who has just unlocked or locked your door. This technology means you can control who enters your property when you’re not there, and you’ll never have to worry about forgetting your keys again.
| Installation | Professional |
| Equipment Manufacturer | Alarm.com |
| Ability to Reallocate System | |
| Wireless Sensors | |
| Control Panel | |
| Event Triggered Siren/ Alarm |
Cape Cod Alarm systems are customized for each property, which allows flexibility in design but makes it difficult to compare pricing without requesting a consultation.
Cape Cod Alarm offers professional monitoring for all installations through its UL-listed central monitoring station, providing local emergency response coordination across Cape Cod and nearby communities.Cape Cod Alarm offers their basic monitoring plan alongside home automation through an app.
Cape Cod Alarm provide services for both home and businesses. The services they provide include:
Cape Cod Alarm offer monitoring on all of their installations. According to their website, their systems are monitored at their central station, which is Cape Cod’s only U.L. listed monitoring station. The professional Monitoring Dispatchers immediately communicate to local fire, police, and ambulance services—as well a designated caretaker and other rescue professionals.
Cape Cod Alarm monitoring works in the case of non-emergencies too. For example, if a door or window is opened, you should be sent fast and reliable alerts to your smartphone.
| Monitoring Options | Professional Monitoring |
| Monitoring Technology | Cellular Broadband |
| Number of Monitoring Centers | 1 |
| Professional Monitoring Services | 24/7 Professional Monitoring 2-Way Intercom Fire Department Dispatch Police Dispatch Medical Dispatch |
Cape Cod Alarm does not publish detailed pricing online, as each system is customized based on the property and security needs. Customers typically need to request a consultation or quote to understand total costs and monthly monitoring fees.
You can request a consultation or a quote on their website. Security prices depend on the size of the home or business, and the plans are typically sold with a low upfront cost and an ongoing monthly service fee.
Cape Cod Alarm also states that they offer new customer specials, such as 3 months free monitoring if you refer a friend to them. Furthermore, they also offer a free yard sign that you can pick up at any time to deter criminals.
| Monthly Fee (min) | Undisclosed |
| Monthly Fee (max) | Undisclosed |
| Number of Available Packages | Undisclosed |
| Installation/ Activation Fee | Undisclosed |
| Equipment Starting Cost | Undisclosed |
| Contract Required | Undisclosed |
| Minimum Contract Length | Undisclosed |
| Cancellation Policy | Undisclosed |
| Warranty | Undisclosed |
Cape Cod Alarm uses modern smart home technology that allows customers to monitor their system remotely, receive alerts, and manage connected devices through a mobile app.
Cape Cod Alarm uses some of the most innovative, up to date technology available, offering smart home and business solutions to suit the needs of each of their customers. They provide customers with totally remote access from a smartphone, computer, or smartwatch and use a dedicated cellular connection so that there is less chance of it cutting out.
Video alerts. Alerts are sent by text or email whenever system activity is detected.
Geo services. This uses the location of your smartphone and geofences to know when you are approaching or have left the property.
One touch control. Customers can arm and control their entire home remotely with the touch of a button.
Real-time awareness. Customers can see that their kids have arrived home safely from school.
Business Management. Customers can know that their business is running smoothly with live video, activity reports, user-codes, and multi-site management.
Doorbell camera. Customers can see who is at the door before they open it with a wi-fi enabled camera.
Cape Cod Alarm has built its reputation largely through local referrals and long-term customer relationships in Southeastern Massachusetts. While many reviews highlight knowledgeable staff and reliable monitoring, some customers report concerns related to support response times and occasional system issues.
Cape Cod Alarm has served customers in and around Southeastern Massachusetts for over 30 years, and one of the main reasons for their continued success is referrals from the loyal families and businesses they provide alarms to. Their main objective is customer satisfaction, and they pride themselves on 24/7 customer support.
Customer reviews are generally positive, with customers quoting the thorough, informative staff, and the fair prices and lack of upselling as good aspects. Negative reviews state that Cape Cod Alarm’s service department seems overloaded and struggles to deal with simple requests, that they did not deliver on certain proposals and that there are faults with some of the alarms, including false alarms. There have also been some complaints about the reliability of the technology including the cameras. But overall, negative reviews are overshadowed by an overwhelming amount of positive ones.
| Trust Pilot Rating | N/A |
| BBB Rating | A+ |
| Yelp Rating | 2 out of 5 |
| Google Rating | 4.2 out of 5 |
| Facebook Rating | Undisclosed |
| Date Collected | 2019-5-26 |
| Year Founded | 1972 |
If you live on Cape Cod and are in need of a security system, they’s definitely a company worth considering. They are locally owned and operated and focus all their attention on fulfilling the needs of their customers in the area. Keep in mind that you will have to make a large investment upfront.
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